Just purchased the machine some days ago. I was scared it wouldn’t reach me in time ONLY bc I received a call from the academy saying that there was an error somewhere. It seemed to me that the error lied in the hands of the delivery ppl after hearing a bit about the issue. They just needed a copy of my ID for verification. Went smoothly as expected. At that point I hadn’t met anyone (except over the phone and I watched their videos all of the time-on repeat-on YouTube!), lol! I was so excited to take the class-if only you guys knew, lol! Because I watch them all of the time on most platforms I felt I was meeting a celebrity! Lololo! THANK YOU, YOLANDA, for the awesome instruction/class! I greatly appreciate your info and your time, efforts and info. Let me tell you guys, I know this is a review for the machine but I have to let you guys know that their academy is lovely!! They’re, meticulously, put together. Everything runs smoothly. EVEN THE MACHINE turned right on. It worked GREAT! Nemo, the absolutely LOVELY, patient and respectful lady who manages the office from the calls to everything else she does…thank you, immensely! I’ve had nothing but great experiences with you guys from the calls, to the classes to the machines. Can’t wait to join the summit! Thanks everyone and I will def be seeing more of you as I continue to update my knowledge intake as long as I’m in this field. Be well and take great care. B. Razz.