SHIPPING

All orders typically ship within 2 business days after they are placed. For example, order on Monday, and your order will ship by Wednesday. Order on Friday and your order will ship By Tuesday, etc.

RETURN POLICY

We are committed to making sure our customers are satisfied. If you’re not happy with a product simply call us or email us at info@camelliaalise.com so we can make it right.

All Equipment sales are final: Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Academy Cancellation Policy

Your $300 class deposit to secure your seat is non refundable. Cancellation requests made 7 days or more prior to class start date are eligible for a full refund minus deposit. Cancellation requests made 3 to 6 days prior to class start date are eligible for a 50% refund. There are no refunds for no shows or cancellations within 48 hours of your class date, however we will allow 1 rescheduling. Please also note that all classes need to be scheduled within 90 days of your initial deposit or you may forfeit the use of your deposit.