If you've never been to a spa before, the not-knowing is often the biggest barrier — not the treatment itself, but the uncertainty around everything surrounding it. Here's exactly what happens, step by step.
Booking and the Deposit
Appointments need to be booked at least 24 hours in advance, and a deposit is required to secure your spot — standard practice to protect against last-minute cancellations.
Arriving
Plan to arrive about 15 minutes before your scheduled time to fill out intake forms without eating into treatment time.
The Forms
Expect a short intake form asking about health concerns or allergies. Be honest here, even about things that feel minor.
Changing and the Robe
You'll be given a robe and a private space to change. What you undress to depends on the treatment — ask if you're ever unsure.
During the Treatment
If pressure is too firm or too light, say so — adjusting in the moment is completely normal.
Tipping
Tipping is appreciated but not mandatory. 15-20% of the treatment cost is the standard gesture if you choose to.
Afterward
Give yourself a few minutes before rushing back into your day, especially after a longer massage or a heat-based treatment.
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